I am playing FF14 through Steam, and as of yesterday I keep receiving multiple error messages when I try to log into the game. Below is the transcribed error message.An unexpected has occurred. Exiting Final Fantasy XIV.
ffxiv_dx11.exe+FE3D88
ffxiv_dx11.exe+FE637E
ffxiv_dx11.exe+FE8E45
ffxiv_dx11.exe+433D3C
ffxiv_dx11.exe+192512
ffxiv_dx11.exe+10B2EA9
KERNELL32.DLL+13034
ntdll.dll+71471I have tried to completely delete my FFXIV from My Documents, I was able to log in once. Then, after restoring my configurations and UI backup I got the error again. After wiping clean my FFXIV once more, I did not receive this error message but everytime I logged into the game the client promptly closed. For the thrid time I deleted my FFXIV folder from My Documents, and this error message is back again.
See AlsoNews - Fraps Updates & ChangelogBelow are my system's configurations:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocumentC:\Users\mathe\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OSWindows 10 Home 64 bits (6.2, Compilação 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPUIntel(R) Core(TM) i3-7100U CPU @ 2.40GHz (4 CPUs), ~2.4GHz
SYSTEM_CORE_NUMSYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOSF.42
SYSTEM_LANGUAGEportuguês (Configuração regional: português)
SYSTEM_MEMORY8108.910MB
SYSTEM_VIRTUAL_MEMORY134217727.875MB
SYSTEM_PAGE_FILE10341.898MB
SYSTEM_STORAGEC:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 916.272GB SYSTEM_FREEDISC_SPACE 732.803GB
SYSTEM_STORAGED:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 14.007GB SYSTEM_FREEDISC_SPACE 1.680GB
SYSTEM_DIRECTX_VERSIONDirectX 12
SYSTEM_GRAPHICSIntel(R) HD Graphics 620
SYSTEM_GRAPHICS_DEVICE\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIPIntel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKERIntel Corporation
SYSTEM_GRAPHICS_VRAM128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM4054.455 MB
SYSTEM_GRAPHICS_DACInternal
SYSTEM_GRAPHICS_DISPLAY_MODE1366 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVERC:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6ae0ddbb4a38e23c\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6ae0ddbb4a38e23c\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6ae0ddbb4a38e23c\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6ae0ddbb4a38e23c\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION25.20.0100.6373
SYSTEM_GRAPHICS_DRIVER_DATE10/30/2018 22:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGEInglês
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURESYSTEM_SUPPORT
SYSTEM_SOUNDAlto-falantes/Fone de ouvido (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID{2322228E-873F-44D2-93F2-03FAB9B1BBB5}
SYSTEM_SOUND_DEVICE_NAMERTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION6.00.0001.8437
SYSTEM_SOUND_DRIVER_LANGUAGEInglês
SYSTEM_SOUND_DRIVER_DATE5/1/2018 00:00:00
SYSTEM_INPUT{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAMEMouse
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAMETeclado
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{976113F0-358E-11E8-8001444553540000}
SYSTEM_INPUT_NAMETouchscreen
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{9771DCD0-358E-11E8-8002444553540000}
SYSTEM_INPUT_NAMETouchscreen
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{388F0F20-35C1-11E8-8002444553540000}
SYSTEM_INPUT_NAMEUSB Keyboard
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{38A81560-35C1-11E8-8003444553540000}
SYSTEM_INPUT_NAMEUSB Keyboard
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{9771DCD0-358E-11E8-8004444553540000}
SYSTEM_INPUT_NAMEHP Wireless Button Driver
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT{9771DCD0-358E-11E8-8005444553540000}
SYSTEM_INPUT_NAMETouchscreen
SYSTEM_INPUT_REMARKSSYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
Sticky Notes
Sticky Notes
Sticky Notes
Sticky Notes
Sticky Notes
My Games
Sticky Notes-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
3D Models
Dropbox
Foxit Reader
Google Chrome
Security Update for CAPICOM (KB931906)
K-Lite Codec Pack 14.5.0 Full
League of Legends
Mendeley Desktop 1.19.1
MestReNova LITE 5.2.5-5780
Microsoft .NET Framework 1.1
Mudfish Cloud VPN v4.4.6
OMNIC
qBittorrent 4.1.2
Steam
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Security Update for CAPICOM (KB931906)
HP Wireless Button Driver
OpenVPN Connect
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Java 8 Update 191
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
CambridgeSoft ChemDraw Ultra 12.0
Java Auto Updater
Realtek Card Reader
OMNIC Applications Bibliography
Google Update Helper
Shared Add-in Support Update for Microsoft .NET Framework 2.0 (KB908002)
Intel(R) Dynamic Platform and Thermal Framework
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2017 Redistributable (x64) - 14.11.25325
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Software de dispositivo do Chipset Intel®
HP Support Solutions Framework
HP Customer Experience Enhancements
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Origin 2017 SR2
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
OMNIC Internationalization
Intel(R) Trusted Connect Service Client x86
Intel GFX Driver
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft .NET Framework 1.1
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
MTGArena
. . .
Intel® Driver & Support Assistant
CambridgeSoft Activation Client
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
HP Support Assistant
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Software Intel® PROSet/Wireless
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 18.01 (x64)
CCleaner
DAEMON Tools Lite
Defraggler
Microsoft Office Professional Plus 2016 - en-us
Microsoft Office Professional Plus 2016 - pt-br
FINAL FANTASY VI
FINAL FANTASY XIV Online
FINAL FANTASY XII THE ZODIAC AGE
Synaptics Pointing Device Driver
Vulkan Run Time Libraries 1.0.33.0
HP Deskjet 1510 series Software básico do dispositivo
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Malwarebytes versão 3.6.1.2711
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
Intel(R) Management Engine Driver
Windows Setup Remediations (x64) (KB4023057)
Intel(R) Computing Improvement Program
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Backup and Sync from Google
Intel(R) Management Engine Components
Microsoft VC++ redistributables repacked.
Intel(R) PRO/Wireless Driver
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Nova 2.1
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.11.25325
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.11.25325
GÉANTLink 1.2a x64
. .
Intel(R) Chipset Device Software
Update for Windows 10 for x64-based Systems (KB4023057)
Intel(R) Trusted Connect Service Client x64
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30411
Intel(R) Management Engine Components
Intel(R) ME UninstallLegacy
Intel® PROSet/Wireless WiFi Software-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe0000062C
C:\Program Files (x86)\Dropbox\Client\QtWebEngineProcess.exe00000498
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe00001484
C:\Program Files (x86)\HP\HP Wireless Button Driver\HPRadioMgr64.exe00002304
C:\Program Files (x86)\Steam\Steam.exe00002378
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe000018EC
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe00000578
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe00002AFC
C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv.exe00002E24
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe000018F0
C:\Program Files\Windows Defender\MSASCuiL.exe00001B88
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.0.120.0_x64__8wekyb3d8bbwe\Microsoft.Notes.DesktopBridge.exe000002F8
C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.0.120.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe000020EC
C:\WINDOWS\Explorer.EXE00001F7C
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_6ae0ddbb4a38e23c\igfxEM.exe000009C4
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe00002228
C:\WINDOWS\system32\DllHost.exe00003370
C:\WINDOWS\system32\Intel\DPTF\dptf_helper.exe000030C0
C:\WINDOWS\system32\SettingSyncHost.exe00002B24
C:\Windows\System32\RuntimeBroker.exe00002938
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe00000278
c:\windows\system32\sihost.exe00002B10
c:\windows\system32\svchost.exe00002940
c:\windows\system32\taskhostw.exe00001FE8
