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Our General Information, Business and Landlord Specialists are here to help.
General/Residential
Our Michigan-based team of representatives is here to help.
Call 800-477-5050
(M-F, 7 a.m. - 6 p.m.)
Fax 1-800-363-4806
Business
Our dedicated business specialists are ready to assist you.
Call 800-805-0490
(M-F, 8 a.m. - 4:30 p.m.)
Landlord
Manage all the services for all of your properties from one place.
Call 855-477-9027
(M-F, 7 a.m. - 6 p.m.)
Hard of Hearing
Hard of Hearing
Call 7-1-1
Telecommunication Relay Service is available to translate to and from TTY/TTD.
Payment Locations
Locate a payment location near you:
Sort the payment locations by:
Filter by Payment Location or Consumers Energy Office:
Please note, you will be charged a $1.50 fee when using an authorized pay agent.
CLOSED DAILY FOR LUNCH 1-1:30 p.m.
Consumers Energy Offices:
2500 E Cork St, Kalamazoo, MI 49001
2613 E Maumee St, Adrian, MI 49221
2400 Weiss St, Saginaw, MI 48602
4000 Clay Ave Sw, Grand Rapids, MI 49548
530 W Willow St, Lansing, MI 48906
330 Chestnut Cadillac, MI 49601
4600 Coolidge Hwy Royal Oak, MI 48073
3201 E Court St Flint, MI 48506
Property Restoration Contacts
When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is here to address your concern. Contact them to schedule restoration of yards, lawns, driveways, sidewalks and roads affected by our work.
To view a PDF of the Property Restoration Map click here.
Contacts:
Groveland, Howell
Phone: 248-433-5603
Email: GrovelandHowellPro@cmsenergy.com
Livonia
Phone: 734-524-6310
Email: POBoxLivoniaProperty@cmsenergy.com
Macomb
Phone: 586-307-3370
Email: POBoxMacombPropertyR@cmsenergy.com
Royal Oak
Phone: 248-433-5667
Email: metropropertyrestoration@cmsenergy.com
Battle Creek, Coldwater, Kalamazoo, Marshall
Phone: 269-968-5755
Email: poboxbckpropertyrestoration@cmsenergy.com
Jackson, Adrian, South Monroe
Phone: 517-768-3650
Email: poboxjxpropertyrestoration@cmsenergy.com
Flint
Phone: 810-760-3525
Email: poboxfltrocprs@cmsenergy.com
Greenville, Muskegon, Ludington, Fremont, Traverse City, Cadillac, Boyne City, Benzonia
Phone: 231-929-6227
Email: poboxprs-nw@cmsenergy.com
Grand Rapids, East Kent, North Kent, Big Rapids
Phone: 855-476-2349
Email: property.restoration.grand.rapids@cmsenergy.com
Alma, Clare, Bay City, Midland, Tawas, West Branch, Saginaw, Bad Axe
Phone: 989-791-5795
Email: sagrocprs@cmsenergy.com
Owosso, Lansing, Hamilton, Hastings
Phone: 517-374-2333
Email: souternpropertyrestoration@cms.com
Additional Contacts
Billing and Payment
Bill Payment and Electronic Bill Payments
Consumers Energy Payment Center
P.O. Box 740309
Cincinnati, OH 45274-0309
Payment by Phone
Call 800-371-9811
Other Contacts
Education Programs
Email Us
M-F, 8 a.m. - 5 p.m.
Electric Customer Choice/Retail Open Access
Email Us
M-F, 8 a.m. - 4:30 p.m.
Foundation
Call 877-501-4952 or 517-788-0432
Email Us
M-F, 8 a.m. - 6 p.m.
Laboratory Services
Use our Contact Us form or
Call 800-736-4147
M-F, 8 a.m. - 4 p.m.
Natural Gas Choice
Call800-418-2263
M-F, 7 a.m. - 6 p.m.
CAREERS
We’re always looking for great people to join our team. To learn more visit our Careers Page.
MEDIA
Please contact:
Katie Carey 517-740-1739
Brian Wheeler 517-788-2394
Email Us
PURCHASE USED OR SURPLUS EQUIPMENT
Register to Review and Purchase Surplus or Used Equipment
Email us at foundation@cmsenergy.com to Request Donations
INTERNATIONAL
Contact us from outside the United States.
Call 001-1-517-768-3092
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